Return and Refund policy
Returns
The following does not affect your statutory rights.
All goods must be checked and counted upon receipt. In case of any problem, shortages must be call our attention by email info@vanillaimpex.com or by phone +36202000002.
Goods Received deficient
In case you would like to return any goods to us because it has been delivered incorrectly or damaged (we cannot accept responsibility for damage caused in transit by climactic conditions or packaging damaged by transport services).
Refunding for the returned product: the ordering person / company is responsible covering all kind of costs regarding postage. In case of any reclamation please send the ordered goods unopened back to us. After receiving the unopened item, we will investigate and decide to send a replacement or arrange a refund. We can not accept any refunding or replaceing claims for any opened goods.
Unwanted Goods
In case of a prepaid order: no credit or refund will be given for any goods ordered by the mistake of the customer.
No credit or refund will be given for any losses in the case storing the goods incorrectly.
Any shortages, quality and delivery issues must be let us know within 10 working days after placing the order.
Promotions
Occasionally, the company could launch promotions in different forms. These promotions are offered by Vanilla Impex Kft. It can be amended, disabled, cancelled or extended by the company without any prior notice.
Guarantee
All goods offered by Vanilla Impex Kft. are guaranteed to meet statutory requirements. However, the company cannot accept responsibility where goods supplied are subject to further processing or repackaging by the customer.
Limitation Of Liability
Except as specifically stated on this site, neither Vanilla Impex Kft. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Changes In Terms
We reserve the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the www.vanillaimpex.online website.
All goods offered by the company are guaranteed to meet statutory requirements. However, the company cannot accept responsibility where goods supplied are subject to further processing or repackaging by the customer.
